DoT have No Plans to Regulate WhatsApp
The Department of Telecommunications (DoT) has clarified that it does not plan to regulate over-the-top (OTT) communication platforms like WhatsApp and Telegram. Officials have stated that these apps do not fall under the definition of telecommunication as outlined in the new Act. This clarification comes as telecom companies renew efforts to push for regulations on […]
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Telcos Urge TRAI to Regulate WhatsApp, Signal, and Telegram Under Licensing Framework
In their latest submission to the Telecom Regulatory Authority of India (TRAI), telecom companies have collectively called for over-the-top (OTT) apps like WhatsApp, Signal, and Telegram to be brought under the licensing regime of the new Telecommunications Act. Reliance Jio, Bharti Airtel, Vodafone Idea, and the industry body COAI have all expressed in their comments […]
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+ 92 Country Code WhatsApp Call Should Not be Received, Says DoT
The Department of Telecommunications (DoT) has issued a warning to mobile users regarding the receipt of calls from foreign origin numbers, such as those starting with +92, on WhatsApp. Additionally, the DoT clarified on 29th Mar 2024 that users should exercise caution and refrain from sharing any personal information if they receive calls where the […]
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BSNL Launches Official WhatsApp Chatbot to Streamlining Customer Services
In a strategic move to elevate customer experience, Bharat Sanchar Nigam Limited (BSNL) has formally introduced its WhatsApp Chatbot service, offering users a seamless and convenient channel to access various BharatFibre services. As previously reported by TelecomTalk, BSNL had already enhanced its Selfcare app in a prior consumer experience initiative, providing improved services through the […]
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Telecom Operators Advocate Uniform Regulatory Principles for OTT Apps Such as WhatsApp and Telegram
In their ongoing struggle against over-the-top (OTT) companies, telecommunications operators have put forth a demand for the regulation of such apps, urging their inclusion within the framework of telecommunications services in the forthcoming telecom bill. In a recent communication to the government, the operators emphasized the necessity of adopting the “same-service-same-rules” principle to govern OTT […]
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Telecom and Tech Players Weigh in on Selective App Banning
Telecom and technology stakeholders have voiced their views regarding the Department of Telecommunications’ (DoT) consideration of selectively banning certain apps. The Telecom Regulatory Authority of India (TRAI) had initiated discussions on the targeted prohibition of apps, providing the government with the ability to ban specific applications, like WhatsApp, in particular geographic areas as needed for […]
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