Verizon

Verizon Leverages AI to Enhance Call Center Efficiency
Worldwide Innovation

Verizon Leverages AI to Enhance Call Center Efficiency

When people think of GenAI, ChatGPT often comes to mind, but limiting the technology to chatbots is a mistake, according to a Verizon executive. Pranay Bajpai, VP of Digital and Assisted Experience Systems at Verizon, emphasized that GenAI is much broader than just conversational tools. He explained that Verizon is initially using AI in its […]

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Worldwide Innovation

5G Is Must for Smart Mobile Robots, Verizon

Verizon showcased the integration of 5G connectivity, specifically over Wi-Fi, for its newly introduced autonomous mobile robots navigating factory floors. During a demonstration at Verizon’s 5G day in Basking Ridge, N.J., Bill Stafford, associate director of robotics in the emerging technology solutions group at Verizon, emphasized the advantage of cellular technology over Wi-Fi for mobile […]

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Worldwide Innovation

Verizon Collaborates with Audi to Equip Test Track with 5G for Smart Vehicle Testing | Smart Cars IoT

Verizon has announced a partnership with Volkswagen’s Audi AG to deploy a 5G network at the German carmaker’s private test track in Neustadt, Germany. The collaboration aims to facilitate the testing of smart vehicle technology, including autonomous mobility, vehicle-to-cloud communications, and C-V2X systems, which enable vehicles to connect with surrounding objects such as other vehicles […]

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