The Department of Telecommunications has introduced the Sanchar Saathi Portal, an innovative initiative designed to empower mobile subscribers, enhance their security, and increase awareness of government initiatives. This platform allows citizens to effectively manage and monitor the mobile connections registered under their name. It offers valuable features such as disconnecting unnecessary connections, tracking lost phones, and verifying the authenticity of devices during new or used purchases. To achieve these goals, the portal incorporates two significant modules: the Central Equipment Identity Register (CEIR) and Telecom Analytics for Fraud Management and Consumer Protection (TAFCOP).
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Citizen-Centric Services
The CEIR module is a crucial tool for locating lost or stolen mobile devices. Individuals can report their lost or stolen devices, which triggers the blocking of these devices across all telecom operators’ networks, rendering them inoperable within India. If a blocked mobile phone is used, its traceability is immediately generated. Once recovered, the mobile phone can be unblocked through the portal, allowing citizens to resume normal usage.
The TAFCOP module enables mobile subscribers to monitor the number of mobile connections registered under their name. This feature helps individuals identify any unnecessary or unauthorized connections. By reporting such connections, subscribers can take appropriate action to safeguard their mobile usage and rectify any issues.
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All About TAFCOP
Keep Yourself Aware Feature
The Sanchar Saathi Portal also includes the “Keep Yourself Aware” feature, which provides users with the latest updates and informative materials on end-user security, telecom, and information security. By accessing this facility, subscribers can stay informed about potential risks and security measures related to their mobile usage.
The Sanchar Saathi Portal stands as a testament to the Department of Telecommunications’ commitment to empowering mobile subscribers and promoting a safer, more secure environment for all users. By offering these citizen-centric services and fostering awareness, the portal enhances the overall mobile experience, ensuring individuals have greater control over their connections and personal security.
