Businesses worldwide are leveraging AI and generative AI (GenAI) to streamline tasks and processes. GenAI can reduce costs and learn continuously to assist with queries and other tasks. In a significant development, HCLTech, a major tech company, announced a partnership with Tecnotree, a leader in telecom business support systems (BSS), to develop 5G-led GenAI solutions for telecom operators globally.
HCLTech brings deep expertise in AI-driven digital transformation, while Tecnotree specializes in 5G and AI-led BSS platform capabilities. Together, they aim to deliver GenAI-powered solutions for telecom operators, unlocking new opportunities and fostering innovation and growth. The solutions will focus on hyper-personalization, as noted in a joint release from the companies.
Pawan Vadapalli, Corporate Vice President and Global Head of Digital Business Services at HCLTech, said, “This partnership marks a major milestone in our journey to innovate and transform the global telecom industry. Together, we aim to solve real-world challenges for telcos using GenAI and create meaningful business impacts.”
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Hitesh Morar, CTO and CPO of Tecnotree Corporation, added, “We are excited to embark on this journey with HCLTech by leveraging Tecnotree’s Sensa Intelligence platform to drive transformation. By combining our strengths, we are committed to delivering unparalleled value, redefining digital experiences, and improving revenue monetization capabilities for our clients.”
The new solutions will align with the Open Digital Architecture (ODA) and AI guidelines of TM Forum, ensuring seamless integration with communication service providers’ (CSPs) existing capabilities while enhancing their BSS with new functionalities.
