Day: October 5, 2026

TRAI Directs Telecom Companies to Add a Dedicated TRAI-Mandated Packs Section to Websites and Apps
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TRAI Directs Telecom Companies to Add a Dedicated TRAI-Mandated Packs Section to Websites and Apps

Summary: TRAI has directed telecom operators to create a clearly visible “TRAI-Mandated Packs” section as the first tab under the prepaid recharge area of their websites and mobile apps. The move follows consumer complaints that mandated vouchers were difficult to find because they were placed under different categories or required multiple screens to access. Operators […]

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