Mumbai, April 30, 2025 — Smartware Technologies Private Limited, a leading provider of broadband and business communication solutions across India, has announced the successful deployment of a next-generation AI-powered Network Operations Center (NOC). This major leap introduces a proactive, intelligent, and fully automated network management platform, setting new benchmarks in uptime, reliability, and service quality, with availability now exceeding 99.5%.
Built to support Smartware’s expansive fiber optic network covering over 300 locations, including both urban hubs and remote rural areas, the AI-based NOC enhances real-time monitoring, predictive fault detection, and automated resolution. This move underlines Smartware’s commitment to delivering platinum-standard enterprise internet connectivity with scalable bandwidth options ranging from 100 Mbps to 5 Gbps and beyond.
Enterprise customers are served under the TELESMART brand, which integrates dedicated managed services into every link. This ensures guaranteed SLAs, robust redundancy, and a seamless service experience critical for today’s high-demand businesses.
“The deployment of our AI-driven NOC is a strategic milestone in our digital journey,” said Rakesh Suthar, NoC Head, Smartware Technologies. “By merging automation with intelligence, we are ensuring that our enterprise customers get the most resilient and responsive connectivity experience in the industry.”
Smartware’s service model is built on fiber optic technology, ensuring high-speed, low-latency connections. The company reinforces this with:
- Multiple network paths for redundancy and minimized downtime
- 24/7 expert technical support
- A user-friendly self-service portal
- A dedicated customer success team for end-to-end support
Headquartered in Mumbai, Smartware is a Class A ISP with a footprint in 50+ cities and services reaching the most remote locations across India. Renowned for deploying innovative technologies and customer-first service models, Smartware continues to revolutionize enterprise connectivity with intelligent infrastructure at its core.
